Service Call
Conditions
Here is a list of HDD status codes:
Display Meaning
(-1) HDD not connected
(-2) HDD not ready
(-3) No label
(-4) Partition type incorrect
(-5) Error returned during label read or check
(-6) Error returned during label read or check
(-7) "filesystem" repair failed
(-8) "filesystem" mount failed
(-9) Drive does not answer command
(-10) Internal kernel error
(-11) Size of drive is too small
(-12) Specified partition does not exist
(-13) Device file does not exist
Recovery from SC 925
Procedure 1
If the machine shows SC codes for HDD errors (SC860 to SC865) with SC 925, do the recovery
procedures for SC860 to SC865.
Procedure 2
If the machine does not show one of the five HDD errors (SC860 to SC865), turn the machine
power off and on. If this is not the solution for the problem, then initialize the NetFile partition on
the HDD with SP5832-011 (HDD Formatting – Ridoc I/F).
NetFiles: Jobs printed from the document server using a PC and DeskTopBinder
Before you initialize the NetFile partition on the HDD, tell the customer that:
Received faxes on the delivery server will be erased
All captured documents will be erased
DeskTopBinder/Print Job Manager/Desk Top Editor job history will be erased
Documents on the document server, and scanned documents, will not be erased.
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