SC900: Miscellaneous
D131/D132/D133 2-100 SM Appendix
Note 1
If a problem always occurs in a specific condition (for example. printer driver setting, image file),
the problem may be caused by a software error. In such a case, the following data and information
need to be sent back to your product specialist. Please understand that it may take some time to
get a reply on how to solve the problem, because in some cases the design staff in Japan must
analyze the data.
Symptom / Possible Causes / Action taken
Summary sheet (SP mode "Printer SP", SP1-004 [Print Summary])
SMC - All (SP5-990-001)
SMC - Logging (SP5-990-004)
Printer driver settings used when the problem occurs
All data displayed on the screen (SC code, error code, and program address where the
problem is logged.)
Image file which causes the problem, if possible
2.10.2 ADDITIONAL SC CODES PRINTED IN SMC REPORT
These codes are also used in the SMC report. Codes that have the same number in this series
are identified by an additional 4-digit hexadecimal number.
820 0001
TLB conversion (store) exception
error
Unexpected error in CPU
device:
Controller board defective
Boot monitor or
self-diagnostic program
corrupted
820 0002 TLB miss (load) exception error
820 0003 TLB miss (store) exception error
820 0004 Read address exception error
820 0005 Write address exception error
820 0006 Command bus exception error
820 0007 Data bus exception error
820 0008 System call exception error
820 0009 Break exception error
820 000A Illegal command exception error
820 000B Potential sensor exception error
820 000C Overflow exception error