Spectra T200 - Resolving Operational Issues

Chapter 12 — Library Troubleshooting Resolving Operational Issues
December 2019 User Guide—Spectra T200, T380, and T680 Libraries
348
Cartridge left in a
tape drive after a
library power-
cycle or reset
If the drive is a
Global Spare, see
Cartridge left in a
Global Spare tape
drive after a
library power-
cycle or reset
If the library loses power
during backup operations
or you reset or power-
cycle the library without
first unloading all of the
drives, cartridges may
remain in the drives.
CAUTION: When the Unload Drives utility runs,
cartridges are unloaded from all drives in the
selected partition(s), even if they are active. This
could cause backups to fail. Do not use the
Unload Drives utility when file storage operations
are actively running.
1. From the toolbar menu, select Maintenance >
Too ls. The Maintenance Tools screen displays.
2. Select Utilities. The Utilities screen displays.
3. Click Show Advanced. The Advanced Utilities
Confirmation screen displays.
4. Click Next. The Utilities screen refreshes to show
a list of the advanced utilities.
5. Scroll down and select Unload Drives.
6. From the Select the partition or library drop-down
list, select a partition or Total Librar y.
7. Click Run Utility.
8. A progress screen displays, all drives assigned to
partitions in the full library or the selected
partition are unloaded, and the cartridges are
returned to their original slots or the first
available slot if the original slot is not available.
When the operation is complete, a Utility Results
screen displays.
Note: This utility does not unload cartridges from
Global Spare tape drives being used for PostScan. If
there is a cartridge left in a Global Spare tape drive,
see Cartridge left in a Global Spare tape drive after a
library power-cycle or reset.
Cartridge left in a
Global Spare tape
drive after a
library power-
cycle or reset
If the library loses power
or if you reset or power-
cycle the library while the
PostScan process is
running, the cartridge
being scanned remains in
the drive. The library
generates a message to
notify you that the Global
Spare contains a cartridge
after it completes its
initialization process.
CAUTION: Make sure the drive you will be sparing
is not actively running a backup or restore
operation. This could cause backups to fail.
Use the following steps to return the cartridge
to its storage location:
1. Examine the partition inventories to determine in
which partition the cartridge belongs (see
Viewing and Downloading the Cartridge
Inventory on page 247).
2. Substitute the Global Spare tape drive containing
the cartridge for another drive in the same partition
(see Use the Global Spare Drive on page 403).
3. Move the cartridge out of the drive and return it
to its storage location (see Moving Cartridges
Within a Partition on page 254).
4. Return the drive back to Global Spare status. (see
Undo the Global Spare Drive on page 406).
Issue Cause Resolution