Chapter 12 ā Library Troubleshooting Using BlueScale Hardware Health Monitoring
December 2019 User GuideāSpectra T200, T380, and T680 Libraries
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3. Click the HHM icon on the status bar (see Figure 202 on page 350). The
Hardware Health Monitoring screen displays.
4. If you want to save the AutoSupport ticket information to a USB device,
insert the USB device into a USB port on the LCM (see Using a USB
Device on page 175) and allow time for the device to mount before
continuing.
Note: The option to save the ticket information to a USB device is only
available if you connect a USB device to the LCM before you
click Send AutoSupport Ticket.
5. Click Send AutoSupport Ticket. The main AutoSupport screen displays.
Figure 203 The Hardware Health Monitoring screen provides
information about responding to the HHM notification.
Figure 204 Click Send Log Set to open a support ticket.
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