Chapter 12 ā Library Troubleshooting Capturing Traces
December 2019 User GuideāSpectra T200, T380, and T680 Libraries
357
6. Use the check boxes to select any combination of the options for saving
the generated trace.
7. Click Go next to either LCM Trace or Component Trace. The library
retrieves the requested trace, which may take several minutes.
8. If you chose to save the file to a USB device or mail it, a message
displays showing the filename for the trace file.
Option Description
Mail results to Sends the trace report to a previously configured mail recipient. Use the drop-
down list to select the recipient for the report file. To send the email with the
attached trace file to someone who is not already listed as a library user, you
must first configure that person as an email recipient (see Configure Mail Users
on page 115).
Note: Do not use the default autosupport@spectralogic.com email recipient.
Spectra Logic does not save emailed traces unless they are specifically
requested for troubleshooting.
Save to USB Saves the report to the USB device. The results can then be viewed from any
device that can read from USB.
Note: This option is only available if you previously inserted a USB device.
Display Full LCM
Trace
Opens a new screen that shows the entire trace.
Note: The Display Full LCM Trace check box only applies to selections made in
the LCM Trace list, not in the Component Trace list. If Display Full LCM Trace is
selected when you are generating a component trace, the selection is ignored.
If you... The trace results...
Did not select
Display Full LCM
Trace,
Display in the scrolling box on the System Traces screen (see Figure 210 on
page 356).
Selected Display
Full LCM Trace,
Display in the Trace Results screen. Click Previous to return to the System
Traces screen.
Figure 211 Select the Display Full LCM Trace option to view
the entire trace on the Full Trace screen (Error Log trace shown).
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