July, 2007
2-5
WorkCentre 5020
Status Indicator RAPS
Initial Issue
Figure 2 RAP Flow
Ask the operator about the problem
Did the operator operate the machine correctly?
Turn the Power Switch OFF then ON
Does the error recur when operating the
machine in the same way as before (when
the problem originally occurred)?
Does the Control Panel display an Error
Code?
Explain how to operate the
machine
Procedure is complete
Refer to the Error Code List and perform the
relevant troubleshooting
Yes
No
Yes
No
Yes