Xerox WorkCentre 5020 Service Documentation

July, 2007
2-13
WorkCentre 5020
Status Indicator RAPS
Initial Issue
C8-1
Error Name
F/O#1 SNR Static JAM
Explanation
Tray1 Feed Sensor ON is detected during standby.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[08-07] Tray1 Feed Sensor
Check Items
• Tray1 Feed Sensor dirty and Sensor Actuator deformed or damaged
• Foreign matter, burrs, or paper in the paper path
• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5) (REP 2.5.1).
– Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and STM PWB J501-6 ( P/J501)
– Wire between Tray 1 Feed Sensor J158-2 and STM PWB J501-7
– Wire between Tray 1 Feed Sensor J158-1 and STM PWB J501-8
• Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
O -
CH8.1
Figure 1
C8-2
Error Name
F/O#2 SNR Static JAM
Explanation
STM Feed Sensor ON is detected during standby.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[08-06] STM Feed Sensor
Check Items
• STM Feed Sensor dirty and Sensor Actuator deformed or damaged
• Foreign matter, burrs, or paper in the paper path
• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed Sensor (PL
11.5) (REP 11.5.1).
– Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542)
– Wire between STM Feed Sensor J172-2 and STM PWB J542-7
– Wire between STM Feed Sensor J172-1 and STM PWB J542-8
• Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
O -
CH8.2
Figure 2
E0-1
Error Name
CPM Image Lost
Explanation
During a copy job in CMP Priority Mode, it is detected that the paper containing an image cannot be output after the image is deleted.
Check Items
Press the [Stop] button on the Control Panel.
O - -
Error
Code Error Name/Explanation/I/O Diagnostic Codes/Check Items
Record in
Error Log RAP BSD

Xerox WorkCentre 5020 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Print Resolution	Up to 600 x 600 dpi
Max Paper Size	A3
Standard Paper Capacity	250 sheets
Bypass Tray Capacity	100 sheets
Duplex Printing	Manual
Copy Speed	Up to 20 cpm
First Page Out Time (Copying)	Less than 10 seconds
Scan Resolution	Up to 600 x 600 dpi
Operating System Compatibility	Windows, Mac OS
Automatic Document Feeder	50 sheets
Connectivity	USB 2.0
Functions	Print, Copy
Reduction / Enlargement	25% - 400%
Scan Destinations	USB, Email
Fax Transmission Speed	33.6 kbps
First Page Out Time (Printing)	Less than 8 seconds