Maintenance and Troubleshooting
218
No keys are
working on the
built-in
keyboard.
The application does not
require keyboard input.
Configure the application to use the keyboard.
Vehicle computer is not
responding.
Warm boot the vehicle computer.
The vehicle
computer
cannot find any
Bluetooth
devices nearby.
Too far from other
Bluetooth devices.
Move closer to the other Bluetooth device(s).
The Bluetooth device(s)
nearby are not turned
on.
Turn on the Bluetooth device(s).
The Bluetooth device(s)
are not in discoverable
mode.
Set the Bluetooth device(s) to discoverable mode. If needed,
refer to the device’s user documentation for help.
When installed
on some electric
forklifts, the
scanner range is
shorter then it is
when installed
on other forklifts.
Electro-magnetic
interference caused by
the forklift.
Consult forklift vendor about reducing the interference by
adding a capacitor between the forklift chassis and its
battery's negative terminal, or another recommended solution.
Wi-Fi Signal
strength
degraded.
Incorrect antenna
selection.
Check antenna selection. See VC Settings on page 88.
Damaged external
antenna.
Either right or left external antenna broken or not connected
properly.
Using wrong antenna. See accessory list for correct antenna for device.
Cannot find
Bluetooth
devices.
Incorrect antenna
selection.
Check antenna selection. See VC Settings on page 88.
Damaged external
antenna.
Right external antenna broken or not connected properly.
Using wrong antenna. See accessory list for correct antenna for device.
Table 17 Troubleshooting (Continued)
Symptom Possible Cause Solution
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Weight and Dimensions