Configuring Regional Parameters and Supplementary Services
Configuring Supplementary Services (Star Codes)
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 182
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To configure star code values:
STEP 1 Log in to the configuration utility.
STEP 2 Click Admin Login and advanced.
STEP 3 Click the Regional tab.
STEP 4 Under Vertical Service Activation Codes, enter the values you want to change for
the codes.
STEP 5 Click Submit All Changes.
The codes are as follows:
• Call Return (*69)—Calls the last caller, regardless which extension.
• Blind Transfer (*98)—Allows the user to transfer a call to another number
without waiting for the other party to pick up.
• Call Back Act (*66)—Periodically redials the last busy number (every 30
seconds by default) until it rings or until the attempt expires (30 min by
default), regardless which extension. Only one call back operation can be
ordered at a time. A new order automatically cancels the previous order.
• Call Back Deact (*86)—Cancels the last call back operation.
• Call Forward All Act (*72)—Call forwards all inbound calls. Applies to
primary extension only.
• Call Forward All Deact (*73)—Cancels call forward all. Applies to primary
extension only.0
• Call Forward Busy Act (*90)—Call forwards on busy. Applies to primary
extension only.
• Call Forward Busy Deact (*91)—Cancels call forward on busy. Applies to
primary extension only.
• Call Forward No Answer Act (*92)—Call forwards if no answer. Applies to
primary extension only.
• Call Forward No Answer Deact (*93)—Cancels call forward no answer.
Applies to primary extension only.
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