Locating the SRX650 Services Gateway Chassis Serial Number and Agency Labels
The SRX650 Services Gateway serial number is located on the bottom of the device on
the compliance/agency label.
Related
Documentation
Return Procedure for the SRX650 Services Gateway on page 156•
• Listing the SRX650 Services Gateway Component Details with the CLI on page 157
• Contacting Customer Support on page 155
• Information You Might Need to Supply to JTAC on page 158
Locating the SRX650 Services Gateway GPIM Serial Number Label
Gigabit-Backplane Physical Interface Modules (GPIMs) are field-replaceable on the
SRX650 Services Gateway. Each GPIM has a unique serial number. The exact location
might be slightly different on different GPIMs (XPIMs or GPIMs), depending on the
placement of the components on the GPIM.
Related
Documentation
Return Procedure for the SRX650 Services Gateway on page 156•
• Listing the SRX650 Services Gateway Component Details with the CLI on page 157
• Contacting Customer Support on page 155
• Information You Might Need to Supply to JTAC on page 158
Listing the SRX650 Services Gateway Component Details with the CLI
Before contacting Juniper Networks to request a Return Materials Authorization (RMA),
you must find the serial number on the SRX650 Services Gateway or component.
To list all of the SRX650 Services Gateway components and their serial numbers, enter
the following command-line interface (CLI) command:
user@host> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis AJ2608AE0013 SRX650
Midplane REV 02 710-023875 AJ2608AE0013
System IO REV 01 710-023209 SRXSME System IO
Routing Engine RE-SRXSME-SRE3
FPC 0 FPC
PIC 0 4x GE Base PIC
157Copyright © 2018, Juniper Networks, Inc.
Chapter 26: Contacting Customer Support and Returning Components