ADF exit jam service check
Actions Yes No
Step 1
Enter the Diagnostics menu, and then navigate to:
EVENT LOG > Display Log
Does the error log show persistent 282.x1 jam?
Go to step 2. Go to step 3.
Step 2
Open the ADF, and then clear the sensor (ADF exit) of debris or dust within
the sensor paper path.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
Check the sensor actuator for damage and proper operation, and replace
if necessary.
Does the problem remain?
Go to step 4. The problem is solved.
Step 4
Enter the Diagnostics menu, and then navigate to:
SCANNER TESTS > Sensor Test
Does the sensor status change while toggling the sensor?
Go to step 7. Go to step 5.
Step 5
a Reseat the sensor cable.
b Check the sensor cable for damage, and replace if necessary.
Does the problem remain?
Go to step 6. The problem is solved.
Step 6
Check the sensor (ADF exit) for damage, and replace if necessary.
Does the problem remain?
Go to step 7. The problem is solved.
Step 7
Check the ADF exit roller and ADF scan roller 2 for wear or damage, and
replace if necessary.
Does the problem remain?
Go to step 8. The problem is solved.
Step 8
a Make sure that the belts have correct belt tension.
b Check the belts and gears for wear or damage, and replace if
necessary.
Does the problem remain?
Go to step 9. The problem is solved.
7421
Diagnostic information
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