Actions Yes No
Step 9
Check the scanner CCD lens for proper alignment, and adjust if necessary.
Does the problem remain?
Go to step 10. The problem is solved.
Step 10
a Make sure that the scanner sensor cable is properly installed.
b Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 11. The problem is solved.
Step 11
Check the scanner CCD lens for damage, and replace if necessary.
Does the problem remain?
Go to step 12. The problem is solved.
Step 12
Check the scanner controller card for damaged pins, and replace if
necessary.
Does the problem remain?
Go to step 13. The problem is solved.
Step 13
a Make sure that the scanner CCD cable is properly installed.
b Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 14. The problem is solved.
Step 14
a Make sure that the ADF/scanner image controller board is properly
installed.
b Check the board for damaged pins, and replace if necessary.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
Paper jams
• “Avoiding jams” on page 62
• “Understanding jam messages and locations” on page 62
• “200 paper jams” on page 64
• “202 paper jams” on page 71
• “23y paper jams” on page 79
• “241–242 paper jams” on page 82
• “243–245 paper jams” on page 93
• “28y paper jams” on page 107
7421
Diagnostic information
61
To Next Page
Loading...
