For more information, visit http://support.lexmark.com or contact customer support.
Reinstall missing or unresponsive cartridge [31.xy]
Try one or more of the following:
• Check if the toner cartridge is missing. If missing, install the toner cartridge.
For information on installing the cartridge, see the “Replacing supplies” section of the User’s Guide.
• If the toner cartridge is installed, then remove the unresponsive toner cartridge, and then reinstall it.
Note: If the message appears after reinstalling the supply, then the cartridge is defective. Replace the toner
cartridge.
Reinstall missing or unresponsive photoconductor [31.xy]
Try one or more of the following:
• If the photoconductor unit is missing, then install it.
• If the photoconductor unit is installed, then remove and then reinstall it.
Note: If the message appears after reinstalling the supply, then replace the defective photoconductor unit.
Remove defective disk [61]
Remove and replace the defective printer hard disk.
Remove packaging material, [area name]
Remove any remaining packaging material from the specified location.
Remove packaging material, open door C, remove metal clips, remove all screws
from scanner carriage
Open door C and the scanner cover, and then remove any remaining packaging material.
Note: Make sure door C does not hit any cable attached to the printer.
Remove paper from all bins
Remove the paper from all of the bins. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.
Remove paper from bin [x]
Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.
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Diagnostic information
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