Lexmark MX912dxe - Fax Error Log Codes; Scanner Lamp Service Check

Scanner lamp service check
Actions Yes No
Step 1
Enter the Diagnostics menu, and then navigate to:
PRINTER SETUP > Reset Engine Service Error
Note: Do this step every time a service error would occur to clear the
error and restore the engine settings.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
a Reseat the scanner lamp cable.
b Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
Check the scanner lamp for damage, and replace if necessary.
Does the problem remain?
Go to step 4. The problem is solved.
Step 4
Check the scanner controller board for damaged pins, and replace if
necessary. See
“Scanner controller board removal” on page 428.
Does the problem remain?
Go to step 5. The problem is solved.
Step 5
Check the engine controller board for damaged pins, and replace if
necessary. See
“Engine controller board removal” on page 353.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
Fax error log codes
Error code Description Action
000 No error occurred during fax transmission. No action is needed.
200 Error occurred when transmitting training.
• Check line quality.
• Select a lower Max Speed value under
Fax Send settings.
• Adjust the transmit level.
3XX Error occurred when receiving image data.
• Check line quality.
• Adjust Receive Threshold.
• Select a lower Max Speed value under
Fax Receive settings.
7421
Diagnostic information
199