Lexmark MX912dxe - 241-242 Paper Jams

Action Yes No
Step 16
a Check the transport motor belt for proper tension, and adjust if
necessary.
b Check the transport motor gear and belt for wear or damage, and
replace if necessary.
Does the problem remain?
Go to step 17. The problem is solved.
Step 17
Replace the motor (transport). See
“Motor (transport) removal” on
page 367.
Does the problem remain?
Go to step 18. The problem is solved.
Step 18
Check the expansion controller board pins for damage, and replace if
necessary. See
“Expansion controller board removal” on page 351.
Does the problem remain?
Go to step 19. The problem is solved.
Step 19
Check the engine controller board pins for damage, and replace if
necessary. See
“Engine controller board removal” on page 353.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
241–242 paper jams
[x]‑page jam, open door D and clear all jammed paper. [24y.xx]
1 Open door D, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
7421
Diagnostic information
82