Lexmark MX912dxe - Flash Memory Failure Service Check; PPDS Font Error Service Check

Action Yes No
Step 3
If applicable, install extra memory card.
If applicable, make sure that the additional memory card is properly
installed.
Does the problem remain?
Go to step 4. The problem is solved.
Step 4
Check the controller board pins for damage, and replace if necessary. See
“Controller board removal” on page 356.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
PPDS font error service check
Action Yes No
Step 1
Navigate to Settings > PPDS Menu > Best Fit.
Make sure that the value is set to On.
Does the problem remain?
Go to step 2. The problem is solved.
Step 2
Make sure that the font is supported by the memory card. Replace the
memory card if necessary.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
Check the controller board pins for damage, and replace if necessary. See
“Controller board removal” on page 356.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
Flash memory failure service check
Action Yes No
Step 1
Navigate to Settings > Print settings > Job Accounting Menu Settings >
Log Near Full Level. Make sure that the value is set to maximum.
Does the problem remain?
Go to step 2. The problem is solved.
Step 2
If applicable, make sure that the optional memory card is supported.
Does the problem remain?
Go to step 3. The problem is solved.
7421
Diagnostic information
138