ADF/scanner image controller board service check
Actions Yes No
Step 1
Enter the Diagnostics menu, and then navigate to:
PRINTER SETUP > Reset Engine Service Error
Note: Do this step every time a service error would occur to clear the
error and restore the engine settings.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
a Reseat the ADF CIS data cable on the ADF controller board and the
image controller board.
b Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
a Make sure that the ADF/scanner image controller board is mounted
properly on the controller board.
b Check the ADF/scanner image controller board for damaged pins, and
replace if necessary. See
“ADF/scanner image controller board
removal” on page 354.
Does the problem remain?
Go to step 4. The problem is solved.
Step 4
Check the controller board for damaged pins, and replace if necessary.
See
“Controller board removal” on page 356.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
7421
Diagnostic information
195
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