Area name Control panel message What to do
Door D, trays [x]‑page jam, open door D and clear all
jammed paper. [24y.xx]
Open door D, and then remove the jammed
paper.
Pull out the tray, and then remove the
jammed paper.
[x]‑page jam, slide the 3000‑sheet tray and
open door D. [24y.xx]
Doors C and F [x]‑page jam, slide the 3000‑sheet tray and
open door F. [24y.xx]
Pull the 3000‑sheet tray, and then remove
the jammed paper from the side of the tray.
Open door F, and then remove the jammed
paper.
Area G, doors C, J, and H, finisher
bin
[x] page jam, open doors G, H, and J and
clear jammed paper. [4yy.xx]
Open door G, and then remove the jammed
paper.
Open door H, and then remove the jammed
paper.
Doors C and G, finisher bin [x]‑page jam, press latch beside door G and
slide finisher to the left. Leave paper in bin.
[40y.xx]
Slide the staple finisher to the left, and then
remove the jammed paper.
Area G, doors C, J, and H, finisher
bin
[x]‑page jam, open door H and rotate knob
SD3 clockwise. Leave paper in bin. [426.xx–
428.xx]
Open door H, and then remove the jammed
paper.
200 paper jams
[x]‑page jam, clear jammed paper from multipurpose feeder. [200.xx]
1 Remove all paper from the multipurpose feeder.
2 Remove the jammed paper.
3 Open door C to remove any paper fragments.
Note: Make sure that door C does not hit any cable attached to the printer.
4 Close door C.
7421
Diagnostic information
64
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