Notes:
• When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed page
has been cleared. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, the Auto setting reprints
jammed pages only if adequate printer memory is available.
Area name
1 Automatic document feeder (ADF)
2 Door C
3 Door D
4 Door F
5 Trays
6 Door H
7 Finisher bins
8 Door J
9 Area G
Area name Control panel message What to do
ADF [x]-page jam, press latch at area E to open
ADF's top cover. [28y.xx]
Open the ADF top door, and then remove
the jammed paper.
Multipurpose feeder [x]‑page jam, clear jammed paper from the
multipurpose feeder. [200.xx]
Remove the jammed paper from the
feeder.
Door C, trays [x]‑page jam, open door C and clear all
jammed paper. [2yy.xx]
Open door C, and then remove the jammed
paper.
Pull out the tray, and then remove the
jammed paper.
[x]‑page jam, slide the 3000‑sheet tray and
open door C. [2yy.xx]
7421
Diagnostic information
63
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