ADF CIS service check
Actions Yes No
Step 1
Enter the Diagnostics menu, and then navigate to:
PRINTER SETUP > Reset Engine Service Error
Note: Do this step every time a service error would occur to clear the
error and restore the engine settings.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
a Reseat the interface cable connecting the engine controller board and
the image controller board.
b Reseat all of the cables on the engine controller board and reseat the
cable connectors on the other end of the connection.
c Check the cables for damage, and replace if necessary.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
a Reseat the ADF CIS power supply board cable and ADF CIS power
supply cable.
b Check the cables for damage, and replace if necessary.
Does the problem remain?
Go to step 4. The problem is solved.
Step 4
Check the ADF CIS power supply board for proper installation and damage,
and replace if necessary. See
“ADF CIS power supply board removal” on
page 396.
Does the problem remain?
Go to step 5. The problem is solved.
Step 5
a Reseat the ADF CIS data cable.
b Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 6. The problem is solved.
Step 6
Check the ADF CIS assembly for proper installation and damage, and
replace if necessary. See
“ADF CIS assembly removal” on page 394.
Does the problem remain?
Go to step 7. The problem is solved.
7421
Diagnostic information
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