Lexmark MX912dxe - Scanner Controller Board Service Check

Actions Yes No
Step 7
Check the ADF/scanner image controller board for damaged pins, and
replace if necessary. See
“ADF/scanner image controller board removal”
on page 354.
Does the problem remain?
Go to step 8. The problem is solved.
Step 8
Check the ADF controller board for damaged pins, and replace if
necessary. See
“ADF controller board removal” on page 396.
Note: Make sure to perform ADF scanner adjustment after replacing
the ADF controller board.
Does the problem remain?
Go to step 9. The problem is solved.
Step 9
Check the controller board for damaged pins, and replace if necessary.
See
“Controller board removal” on page 356.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
Scanner controller board service check
Actions Yes No
Step 1
Enter the Diagnostics menu, and then navigate to:
PRINTER SETUP > Reset Engine Service Error
Note: Do this step every time a service error would occur to clear the
error and restore the engine settings.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
a Reseat all of the cables on the scanner controller board and reseat the
cable connectors on the other end of the connection.
b Check the cables for damage, and replace if necessary.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
Check the scanner controller board for damaged pins, and replace if
necessary. See
“Scanner controller board removal” on page 428.
Does the problem remain?
Go to step 4. The problem is solved.
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Diagnostic information
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