5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
6 Reload the paper.
200 paper jam messages
Error code Description Action
200.06 The sensor (registration) did not detect the paper fed
from the MPF.
See
“MPF jam service check” on page 68.
200.09 While feeding from the MPF, skew correction did not
complete at the registration roller.
200.16 The sensor (registration) did not detect the paper fed
from tray 1.
See
“Registration jam service check” on page 65.
200.19 While feeding from tray 1, skew correction did not
complete at the registration roller.
200.91 The paper remains detected at the sensor
(registration) after the printer is turned on.
200.92 Paper size error was detected.
200.93 While feeding from tray 2, tray 3 or tray 4, skew
correction did not complete at the registration roller.
200.99 The sensor (registration) did not detect the paper fed
from tray 2, tray 3, tray 4, or tray 5.
Registration jam service check
Action Yes No
Step 1
Enter the Diagnostics menu, and then navigate to:
EVENT LOG > Display Log
Do most of the recent error codes end with a 1? (Example: 241.11, 200.91)
Go to step 2. Go to step 8.
Step 2
Make sure that the registration paper path, including the sensors, are free
of debris or dust.
Does the problem remain?
Go to step 3. The problem is solved.
7421
Diagnostic information
65
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