Lexmark MX912dxe - Page 186

Action Yes No
Step 4
a Properly connect the cables to the controller board.
b POR the printer into the Diagnostics menu.
Does the error remain during startup?
Go to step 5. Go to step 6.
Step 5
a Replace the controller board.
b POR the printer.
Does the error remain during startup?
Note: If an error different from the original 900.xx is displayed, consult
the service check for that error.
Go to step 31. The problem is solved.
Step 6
Print the following:
• Error log
• Menu settings page
• Network settings page
Does the error remain while these pages were printing?
Go to step 31. Go to step 7.
Step 7
Note: Before performing this step, write down the following
information about the file being sent to the printer:
• Application used
• Operating system
• Driver type
• File type (PCL, PostScript, XPS, etc.)
a Reattach the communications cable.
b Reset the printer.
c Send the printer a print job.
Does the error remain?
Go to step 8. Go to step 10.
Step 8
a Reset the printer.
b Send a different print job to the printer.
Does the error remain?
Go to step 9. Go to step 10.
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Diagnostic information
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