Lexmark MX912dxe - Page 7

600 errors .......................................................................................................................................................180
685 errors .......................................................................................................................................................181
Steps before starting the 9yy service checks ..................................................................................................183
900 errors .......................................................................................................................................................185
911–963 errors ...............................................................................................................................................190
ADF/scanner hardware errors...............................................................................................................192
800 error messages.........................................................................................................................................192
809 error messages.........................................................................................................................................192
816–824 error messages.................................................................................................................................193
850–891 error messages.................................................................................................................................193
ADF controller board service check ................................................................................................................194
ADF/scanner image controller board service check .......................................................................................195
ADF CIS service check .....................................................................................................................................196
Scanner controller board service check..........................................................................................................197
Scanner CCD service check .............................................................................................................................198
Scanner lamp service check ............................................................................................................................199
Fax error log codes .........................................................................................................................................199
Escalating a fax issue to second‑level support................................................................................................203
Symptoms..............................................................................................................................................204
3000‑sheet tray tray set failure service check ................................................................................................204
Service menus..........................................................................................207
Understanding the printer control panel..............................................................................................207
Using the control panel...................................................................................................................................207
Understanding the colors of the Sleep button and indicator lights................................................................207
Understanding the home screen ....................................................................................................................208
Using the touch-screen buttons .....................................................................................................................210
Menus list..............................................................................................................................................211
Diagnostics Menu..................................................................................................................................212
Entering the Diagnostics menu.......................................................................................................................212
Reset Separator Roll and Pick Assembly Counter ...........................................................................................212
Reset Maintenance Counter ...........................................................................................................................212
Reset Fuser Counter .......................................................................................................................................212
REGISTRATION ................................................................................................................................................213
SCANNER CALIBRATION ..................................................................................................................................213
PRINT TESTS ....................................................................................................................................................214
Print Quality Pages.......................................................................................................................................... 214
HARDWARE TESTS ..........................................................................................................................................215
DUPLEX TESTS .................................................................................................................................................216
INPUT TRAY TESTS ..........................................................................................................................................217
OUTPUT BIN TESTS .........................................................................................................................................217
SENSOR TESTS.................................................................................................................................................218
Motor Tests.....................................................................................................................................................219
7421
Table of contents
7