Lexmark MX912dxe - Page 76

202 paper jam messages
Error code Description Action
202.91 The paper remains detected at the sensor
(exit) after the printer is turned on.
See
“Exit jam service check” on page 76.
202.93 The sensor (fuser exit) did not detect the
paper.
202.95 The paper remains detected at the sensor
(fuser exit) during a print job.
Exit jam service check
Action Yes No
Step 1
Enter the Diagnostics menu, and then navigate to:
EVENT LOG > Display Log
Do most of the recent error codes end with a 1? (Example: 241.11, 200.91)
Go to step 2. Go to step 8.
Step 2
Make sure that the exit paper path, including the sensors, are free of
debris or dust.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
Check the exit sensor actuator for damage, and replace if necessary. See
“Fuser exit sensor actuator removal” on page 288.
Does the problem remain?
Go to step 4. The problem is solved.
Step 4
Check the sensor (exit).
Is it free of damage?
Go to step 5. Go to step 7.
Step 5
Enter the Diagnostics menu, and then navigate to:
SENSOR TESTS > PRINTER SENSOR TESTS > Paper exit
Does the sensor status change while toggling the sensor?
Go to step 8. Go to step 6.
Step 6
a Reseat the exit sensor cable.
b Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 7. The problem is solved.
7421
Diagnostic information
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