5 Close the tray and door D.
6 Slide the 3000‑sheet tray back into place.
243 paper jam messages
Error code Description Action
243.31 2 x 500‑sheet tray: The paper remains
detected at the sensor (tray 3 feed) after the
printer is turned on.
See
“2 x 500‑sheet tray 3 jam service check” on page 98.
243.31 2500‑sheet tray: The paper remains detected
at the sensor (tray 3 feed) after the printer is
turned on.
See
“2500-sheet tray jam service check” on page 95.
243.36 2 x 500‑sheet tray: The sensor (tray 3
transport) did not detect the paper.
See
“2 x 500‑sheet tray 3 jam service check” on page 98.
243.36 2500‑sheet tray: The sensor (tray 3
transport) did not detect the paper.
See
“2500-sheet tray jam service check” on page 95.
243.43 2 x 500‑sheet tray: The paper remains
detected at the sensor (tray 3 transport)
during a print job.
See
“2 x 500‑sheet tray 4 transport jam service check” on
page 102.
243.43 2500‑sheet tray: The paper remains detected
at the sensor (tray 3 transport) during a print
job.
See
“2500-sheet tray jam service check” on page 95.
243.91 2 x 500‑sheet tray: The paper remains
detected at the sensor (tray 3 transport) after
the printer is turned on.
See
“2 x 500‑sheet tray 3 jam service check” on page 98.
243.91 2500‑sheet tray: The paper remains detected
at the sensor (tray 3 transport) after the
printer is turned on.
See
“2500-sheet tray jam service check” on page 95.
7421
Diagnostic information
94