10 Fault elimination
Maschinenfabrik Reinhausen GmbH 2020 2793587317/21 EN TAPCON
®
Assembly Characteristics/details Cause Remedy
CPU I RUN LED (green) does
not light up
No power supply. Check power supply.
ERR LED (red) lights up An error was detected in the as-
sembly.
Contact Maschinenfabrik Rein-
hausen GmbH.
DIO 28-15
DIO 42-20
DIO 42-20 HL
RUN LED (green) does
not light up
No power supply Check the power supply
ERR LED (red) lights up An error was detected in the as-
sembly.
Contact Maschinenfabrik Rein-
hausen GmbH.
AIO 2
AIO 4
RDY LED (yellow) does
not light up
No communication with assembly
possible.
Contact Maschinenfabrik Rein-
hausen GmbH.
RDY LED (yellow) flashes Wiring faulty. Check wiring.
Interface configuration faulty. Check configuration.
Table125: Assembly faults
10.9 Other faults
If you cannot resolve a problem, please contact Maschinenfabrik Rein-
hausen. Please have the following data to hand:
▪ Serial number
– Nameplate
– Info screen
▪ Software version [►Section 8.27, Page 248]
Please provide answers to the following questions:
▪ Has the software been updated?
▪ Has there previously been a problem with this device?
▪ Have you previously contacted Maschinenfabrik Reinhausen about this is-
sue? If yes, then who was the contact?