– i –
A2TOC-10
TABLE OF CONTENTS
INTRODUCTION
.......................................................................................................................................... 1
PURPOSE............................................................................................................................................. 1
OUTLINE OF THIS MANUAL
......................................................................................................... 1
REFERENCE MANUAL ................................................................................................................... 2
HOW TO READ THIS MANUAL.................................................................................................... 4
NATION CODE ASSIGNMENT
...................................................................................................... 6
CHAPTER 1 BUSINESS FEATURES
.............................................................................................. 7
ACCOUNT CODE............................................................................................................................... 9
ACCOUNT CODE-ATTENDANT................................................................................................... 9
ACCOUNT CODE-D
term
................................................................................................................... 9
AC METERING COT ......................................................................................................................... 11
ADD-ON CONFERENCE-D
term
..................................................................................................... 13
ADD-ON MODULE-D
term
................................................................................................................. 14
AGENT BUSY OUT-UCD ................................................................................................................ 17
ANALOG PORT ADAPTER-D
term
................................................................................................
18
ANNOUNCEMENT SERVICE
......................................................................................................... 21
ATTENDANT CAMP-ON WITH TONE INDICATION.............................................................. 32
ATTENDANT CONSOLE LOCKOUT-PASSWORD................................................................ 34
ATTENDANT DELAY ANNOUNCEMENT
................................................................................. 35
ATTENDANT LOOP RELEASE .................................................................................................... 37
ATTENDANT NIGHT TRANSFER ................................................................................................ 38
ATTENDANT OVERRIDE
................................................................................................................ 39
ATTENDANT SPEED CALLING-SYSTEM SET UP ............................................................... 41
ATTENDANT TERMINAL-D
term
.................................................................................................... 42
AUTHORIZATION CODE
................................................................................................................ 49
AUTOMATED ATTENDANT........................................................................................................... 56
AUTOMATIC CALL DISTRIBUTION (ACD)-
MANAGEMENT INFORMATION SYSTEM (MIS)
.................................................................... 61
AUTOMATIC CAMP-ON .................................................................................................................. 62
AUTOMATIC CHANGE OF NIGHT SERVICE .......................................................................... 63
AUTOMATIC HOLD-D
term
.............................................................................................................. 64
AUTOMATIC IDLE RETURN-D
term
.............................................................................................. 65
AUTOMATIC INTERCOM-D
term
.................................................................................................... 66
AUTOMATIC RECALL
..................................................................................................................... 68
AUTOMATIC RECALL-D
term
.........................................................................................................
68
BACKGROUND MUSIC-D
term
....................................................................................................... 70
BOSS-SECRETARY-MESSAGE WAITING LAMP CONTROL-D
term
............................... 72
BOSS-SECRETARY OVERRIDE-D
term
.....................................................................................
73
BOSS-SECRETARY TRANSFER-D
term
..................................................................................... 74
BROKER’S CALL
.............................................................................................................................. 75
BROKERAGE-HOT LINE-D
term
.................................................................................................... 76
BROKERAGE-HOT LINE-OUTSIDE-D
term
................................................................................ 76
BUSY LAMP FIELD-FIXED
............................................................................................................. 78
BUSY VERIFICATION ...................................................................................................................... 79