HOTEL SYSTEM OUTLINE
– 638 –
A2636-10
Property Management System (PMS)
The PBX provides a data link interface to the customer supplied Property Management System
(PMS) accommodating hotel management features. The PMS can be any computer connected
to the PBX via a RS-232C interface. It communicates with the PBX using the specified protocols.
The data link interface allows the PMS to accommodate both front- and back-office hotel man-
agement features, by providing a means of communication between the PMS and the PBX for
features such as Check In/Check Out, Message Waiting, Station Message Detail data, and con-
trol functions such as Do Not Disturb and Room Cut Off.
The PMS can communicate with the PBX to obtain the following information:
(1) Maid Status
This information can be entered from either a guest room telephone or Front Desk Terminal,
and will automatically be transmitted to the PMS for data update.
(2) Message Waiting Lamp Status Change
This information can be entered from the Attendant Console or Front Desk Terminal. It is
then automatically transmitted to the PMS for data update. If the automatic MW lamp off
feature is activated, MW data is cleared and status is sent to PMS.
(3) Station Message Detail Data
This information is transmitted to the PMS after completion of each local and toll call.
(4) Wake Up Service
This information can be entered from the Attendant Console, Front Desk Terminal or guest
room station, and will be automatically transmitted to the PMS for data update.
(5) Do Not Disturb/Room Cut Off
This information can be entered from the Attendant Console or Front Desk Terminal, and
will be transmitted to the PMS by request from the PMS.
To Next Page
Loading...
