Scalar DLC Reference Guide 183
Service Tab
The Service Tab is designed for the Customer Engineer (CE) and Admin users. The Service Tab has an
additional level with the following tabs:
• Logs Tab. Monitoring the library command log and error log. Refer to Logs Tab
on page 183.
• Diagnostic Tab. Executing the library diagnostics. Refer to Diagnostic Tab
on page 187.
• ATAC Calls Tab. Managing the service requests (tickets). Refer to A
TAC Calls Tab on page 189.
• Operator Panel Tab. Executing operator panel commands from a remote console. Refer to
O
perator Panel Tab on page 195.
• Cluster Tab. Viewing and changing the cluster settings. Refer to C
luster Tab on page 198.
• SNMP Tab. Managing the SNMP service settings. Refer to S
NMP Tab on page 199.
Logs Tab
This pane allows the user to view the error log and the command history for the selected robot of the
physical library. When a specific event is selected, the information that has been collected can be sent to a
specified email address.
This section provides an additional level with the following tabs:
• Command Log. The commands executed by the physical library. Refer to Command Log
on page
184.
• Error Log. The errors occurred in the physical library. Refer to Error Log
on page 186.
Note
The Command Log and Error Log features are not available for the Scalar 1000 library.
Note
The Scalar 10K DA library has two robots, so it contains two different Command logs
and Error logs.
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