192 Service Tab
Figure 134 Repair
Field/Button Icon Operation Description
End Time Supplied The time repair ended.
Travel h. Enter The time required to travel to the customer site.
Logistics h. Enter The time for administrative functions associated with the
repair. Parts ordering is an example of the logistics associated
with a repair.
Diagnostic h. Enter The time it took to diagnose the problem.
Repair h. Enter The time necessary to repair the problem.
Parts Usage Installed Check Total repair parts usage.
Support Diary Enter Comments about the repair process.
Fixed Click The problem is fixed. See Figure 135
on page 193.
Not fixed Click The problem is not fixed. See Figure 136
on page 193.
Cancel Click Return to the ATAC Calls pane, changes discarded.
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