Ricoh D065 - Using the Debug Log; Setting up Save Debug Log; To Switch Debug Log on

Using the Debug Log
D062/D063/D065/D066 5-24 SM
5.7 USING THE DEBUG LOG
This machine provides a debug log feature that allows the service technician to save and
retrieve error information for analysis.
Every time an error occurs, debug information is recorded in RAM but this information is
lost when the machine is switched off and on.
To capture this debug information, the Save Debug Log feature provides two main features:
 Switching on the debug feature so error information is saved directly to the HDD for
later retrieval.
 Copying the error information from the HDD to an SD card.
When a user is experiencing problems with the machine, follow the procedures below to
set up the machine so the error information is saved automatically to the HDD. Then
attempt to duplicate the problem so the error data will be stored.
5.7.1 SETTING UP "SAVE DEBUG LOG"
The debug information cannot be saved until the “Save Debug Log” function is switched on
and a target is selected.
To Switch Debug Log On
1. To enter the SP mode, press together (5s), release, then press [#Enter].
2. Select SP5857.
SP5857 >>
Save Debug Log
3. Push [#Enter].
SP5857-001
On/Off
4. Push [#Enter].
<On/Off>
*OFF