Sysmex XP-300 13-1
Troubleshooting
January 2012
13. Troubleshooting
If the instrument shows any signs that indicate a malfunction during
operation, be sure to first check “13.1 When you suspect an error” on
the following pages. If the corresponding item is not found, or if the
procedure listed under “Action” does not eliminate the signs of
trouble, contact your Sysmex service representative.
• Other errors are indicated by a beep and a message is then
displayed on the LCD screen.
• If an error affects only a specific analysis result, it will be
marked by a flag.
Disconnect the power cord before opening the
instrument.
Otherwise there is a risk of personal injury by
electrical shock and possible damage to the
instrument.
• If you are unable to rectify the error, contact your
Sysmex service representative for further assistance.
Before doing so, make a note of the exact ERROR
CODE in the Help screen to enable your service
representative to provide assistance quickly.
• In case of a power failure during operation, turn the
main power switch OFF.