13-2 Sysmex XP-300
Troubleshooting
January 2012
13.1 When you suspect an error
Trouble Action
The logo appears on the LCD
screen, however the Main
screen does not appear.
The program card may have come out of the slot.
Turn the main power switch OFF, and check that the program card is
securely inserted in the card slot at the back of the instrument. Then turn
the main power switch ON again.
If the error persists, contact your Sysmex service representative.
The instrument is switched
ON but will not start.
• Check if power cord is plugged in properly.
• Check if the fuse(s) are blown.
• Use another appliance to check if the outlet is live.
After turning the main power
switch ON, the LCD screen
remains blank.
A memory error may have occurred. Turn the main power switch OFF,
wait 1 to 2 minutes, then turn the main power switch ON again.
If the error persists, contact your Sysmex service representative.
Mechanical operation is heard,
but no display appears on
LCD screen.
Check that the LCD screen contrast is set correctly.
Fluid leaks from the
instrument.
Turn the main power switch OFF and wipe off the leaked fluid.
If fluid leaks persist after the main power switch is turned ON, contact
your Sysmex service representative.
Wear protective garments and gloves when working.
After completion of work, wash hands with
disinfectant.
If your hands are contaminated by blood, etc.,
infection of bacteria can occur.
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