13-12 Sysmex XP-300
Troubleshooting
Revised April 2012
5. Temperature Errors
6. Analysis Errors
Error Message
(Error Code)
Room Temp(H) (122510)
Room Temp(L) (122515)
Cause Temperature in the TD is high (or low.)
(Monitor range: 10.0 - 40.0ºC)
Action • Check the ambient temperature.
Check to see that the ambient temperature is between 15ºC - 30ºC.
• If the temperature in the TD is too high or low, perform shutdown of the
instrument. Leave the instrument at an appropriate room temperature for
some time, then turn the main power switch ON again.
Note • The analysis result with an error is masked on the screen.
• Although the system is ready for analysis, the error may occur in the next
analysis.
Error Message
(Error Code)
Blank Error (411010)
Cause Background counts did not fall below the acceptable level during the background
check due to the following reason(s):
• Dirty aperture
• Dirty HGB flow cell
• Bubbles mixing
• Faulty reagent
Action • Auto Rinse
Follow the instructions in the “Troubleshooting on the screen” below.
• Clean TD.
Refer to “12.6 Clean TD” or “12.12 Clean aperture of TD chamber (drain TD
chamber)”.
• Clean SRV.
Refer to “12.8 Clean SRV”.
• Replenish reagent.
Faulty lyse will affect background for WBC or HGB. In case diluent is faulty,
it will affect all parameters, notably PLT background count.
Troubleshooting
on the screen
Press the [Execute] button to clear the error, and the auto
rinse program is executed.
Note Ready for analysis (although the next sample could be affected)
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