Sysmex XP-300 13-13
Troubleshooting
Revised April 2012
Error Message
(Error Code)
PLT Smp’g Error (413030)
RBC Smp’g Error (413020)
WBC Smp’g Error (413010)
Cause Dispersion of counts per unit time was not within the acceptable range during
analysis due to the following reason(s):
• Dirty aperture
• Effect of external noise interference
• Uneven concentration of sample
Action • Clean TD.
(1) Remove aperture clogging.
Follow the instructions in the “Troubleshooting on the screen” below.
(2) TD rinse sequence
The sequence automatically cleans the TD after CELLCLEAN is set to
the sample probe. Refer to “12.6 Clean TD”.
(3) Clean the TD with brush.
Clean the aperture using brush.
Refer to “12.12 Clean aperture of TD chamber (drain TD chamber)”.
• Remove the source of external noise.
Move the noise source away from the unit.
Troubleshooting
on the screen
Press the [Execute] button to clear the error, and the clog
removal is executed.
Note • The analysis result with an error is masked on the screen.
• Although the system is ready for analysis, the error may occur in the next
analysis.
Error Message
(Error Code)
PLT Noise Error (412030)
RBC Noise Error (412020)
WBC Noise Error (412010)
Cause Effects of external electric noise interference. Control board malfunction.
Action Separate the source of electric noise from the instrument.
Note • The analysis result with an error is masked on the screen.
• Although the system is ready for analysis, the error may occur in the next
analysis.
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