13-14 Sysmex XP-300
Troubleshooting
Revised April 2012
Error Message
(Error Code)
HGB Error (415000)
Cause HGB background count or HGB sample value was not within the acceptable range
due to the following reason(s):
• Dirty HGB flow cell
• Bubbles mixed in HGB sample line
• Dirty WBC TD chamber
Action • Clean TD
Follow the instructions in the “Troubleshooting on the screen” below.
Refer to “12.6 Clean TD”.
Troubleshooting
on the screen
Press the [Execute] button to clear the error, and the TD
cleaning is executed.
Note • The analysis result with an error is masked on the screen.
• Although the system is ready for analysis, the error may occur in the next
analysis.
Error Message
(Error Code)
WBC Analysis Err (416100)
Cause The histogram could not be accurately and continuously discriminated due to the
following reason(s):
• Dirty aperture
• Faulty lyse (STROMATOLYSER-WH)
Action • Clean TD.
Refer to “12.6 Clean TD” or “12.12 Clean aperture of TD chamber (drain TD
chamber)”.
• Replenish lyse (STROMATOLYSER-WH).
Note • The analysis result with an error is masked on the screen.
• Although the system is ready for analysis, the error may occur in the next
analysis.
Error Message
(Error Code)
RBC Analysis Err (417080)
Cause A monitor indicated that diluent characteristics were not within an acceptable
range due to faulty diluent (CELLPACK).
Action Replenish diluent (CELLPACK).
Note • The analysis result with an error is masked on the screen.
• Although the system is ready for analysis, the error may occur in the next
analysis.
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