Sysmex XP-300 13-11
Troubleshooting
Revised April 2012
3. Motor Errors
4. TD Errors
Error Message
(Error Code)
Rinse motor error (243000)
Cause • Rinse cup drive motor malfunction
• The power was turned ON with the rinse cup remaining lowered.
Action Turn OFF the power, manually raise the rinse cup with both hands to the original
top position, then turn ON the power.
Note • The power needs to be turned OFF then ON again.
• The status is not ready for analysis, but the processing, etc. of stored data can
be performed.
Error Message
(Error Code)
Rinse MC error (452030)
Cause • Rinse cup drive motor malfunction
• Error of the rinse cup drive motor controller (control board)
• Faulty operation of CPU due to sudden noise interference, etc.
Action • Turn OFF the power and check to see that tubing, etc. are not in contact with
the top or bottom of rinse cup.
• Turn OFF the power and clean the rinse cup.
Refer to “12.10 Clean rinse cup”.
Note • The power needs to be turned OFF then ON again.
• The status is not ready for analysis, but the processing, etc. of stored data can
be performed.
Error Message
(Error Code)
Aperture Clog (WBC) (311140)
Aperture Clog (RBC) (311240)
Cause TD aperture clogging
Action • Remove aperture clogging.
Follow the instructions in the “Troubleshooting on the screen” below.
• TD rinse sequence
The sequence automatically cleans the TD after CELLCLEAN is set to the
sample probe.
Refer to “12.6 Clean TD”.
• Clean the TD with brush.
Clean the aperture using brush.
Refer to “12.12 Clean aperture of TD chamber (drain TD chamber)”.
Troubleshooting
on the screen
Press the [Execute] button to clear the error, and the clog
removal is executed.
Note • The analysis result with an error is masked on the screen.
• Although the system is ready for analysis, the error may occur in the next
analysis.
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