USER GUIDE
(TROUBLESHOOTING)
5–11
U
SER
G
UIDE
(T
ROUBLESHOOTING
)
Resolving Hardware Problems
WARNING: When clearing the paper path in the Fuser area
(located in the Paper Path Module), remember that the
surfaces are hot. To avoid injury, proceed with caution when
clearing the path.
Toner Cartridge
NOTE:Inform the Xerox service representative at the next service
call about the above action since he or she may need to clean up
the dry ink on internal copier/printer components.
Problem Suggested Solutions
– Operator mistakenly
removed the wrong
toner cartridge and
wishes to reinsert it.
– Operator cannot
reinstate a partially full
toner cartridge after it
has been removed.
– Reinstall the toner cartridge using the following procedure:
NOTE:The following procedure may result in dry ink spillage on
the floor. To protect the floor, put a disposable covering or drop
cloth beneath and in front of the copier/printer.
– Reinstall the used and partially full toner cartridge by
pushing in the cartridge until it is fully seated against the
rear stop.
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