Xerox WorkCentre 3220 Service Manual

3-16 WorkCentre 3210/3220 Multifunction Printer Service Manual
Error Messages and Codes
Tray and Media Errors
Paper Empty
The Paper Empty Sensor indicates the Tray is missing or empty.
Applicable Error Message
■ Tray 1 or Tray 2 Paper Empty
Initial Actions
■ Check the sensor actuator for damage or obstructions.
■ Cycle printer power.
■ If the problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Main Controller Board, PL1.0.2
■ Paper Empty Sensor, PL4.0.75
■ Empty Actuator, PL4.0.84
■ Empty Actuator, PL10.0.11.6
■ Map 3 - Sensor Locator
■ Main Controller Board
■ Fax Board and Optional Tray
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Empty Actuator for damage.
Is the Empty Actuator damaged?
Replace the
Empty Actuator
(page 8-91).
Go to step 2.
2 Check the connection between the
Main Controller Board CN13 and the
Paper Empty Sensor.
Is the connection secure?
Go to step 3. Secure the
connections.
3 Check for +3.3 V at CN13-1.
Is +3.3 V present at CN13-1?.
Go to step 4. Replace the
Main Controller
Board
(page 8-100).
4 Check the continuity of the connection
between the Main Controller Board
and the Paper Empty Sensor.
Is the harness damaged?
Repair the
harness.
Replace the Bin
Full Sensor
(page 8-70).

Xerox WorkCentre 3220 Specifications

General

Print Technology	Laser
Print Resolution	Up to 600 x 600 dpi
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 4800 x 4800 dpi (enhanced)
Fax Transmission Speed	33.6 Kbps
Standard Paper Capacity	250 sheets
ADF Capacity	50 sheets
Monthly Duty Cycle	Up to 30, 000 pages
Functions	Print, Copy, Scan, Fax
Memory	64 MB
Duplex Printing	Manual
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Maximum Paper Size	8.5 x 14 in (Legal)