Xerox WorkCentre 3220 Service Manual

WorkCentre 3210/3220 Multifunction Printer Service Manual 4-17
General Troubleshooting
Multi Sheet Picks
Multiple sheets are picked from the tray at the same time.
Initial Actions
■ Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the guides are adjusted correctly.
■ Try picking paper from a different tray.
■ Check the paper path for obstructions or debris.
■ Cycle printer power.
■ If the problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Pick Up Solenoid, PL4.0.37
■ Feed Actuator, PL4.0.72
■ Holder Pad, PL7.0.14
■ Map 2 - Drive Locator
■ Main Controller Board
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the left and right Guides of the
tray to ensure they are set correctly.
Are the Guides set correctly?
Go to step 2. Adjust the left
and right
Guides.
2 Check the Friction Pad for
contamination or damage.
Is the Friction Pad contaminated or
damaged?
Clean the
Friction Pad.
Replace the Tray
Pad Holder
(page 8-11), if
damaged.
Go to step 3.
3 Check the Pick Up Solenoid for correct
installation and damage. Reseat the
Pick Up Solenoid.
Does the error still occur?
Replace the Pick
Up Solenoid
(page 8-79).
Complete.

Xerox WorkCentre 3220 Specifications

General

Print Technology	Laser
Print Resolution	Up to 600 x 600 dpi
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 4800 x 4800 dpi (enhanced)
Fax Transmission Speed	33.6 Kbps
Standard Paper Capacity	250 sheets
ADF Capacity	50 sheets
Monthly Duty Cycle	Up to 30, 000 pages
Functions	Print, Copy, Scan, Fax
Memory	64 MB
Duplex Printing	Manual
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Maximum Paper Size	8.5 x 14 in (Legal)