3-34 WorkCentre 3210/3220 Multifunction Printer Service Manual
Error Messages and Codes
Door Open
The interlock switch on the HVPS indicates a cover is open.
Applicable Error Message
â– Door Open
Initial Actions
â– Cycle printer power.
â– If the problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Main Controller Board, PL1.0.2
â– HVPS, PL1.0.3
â– Front Cover, PL2.0.1
â– Rear Cover, PL2.0.3
â– Map 1 - Circuit Board Locator
â– Map 6 - HVPS
â– Power and Fuser
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check for damage to the interlock
switch actuator on the cover.
Is the cover damaged?
Replace the
cover.
Go to step 2.
2 Check for debris obstructing switch
movement.
Is switch motion blocked?
Clean the area
around the
switch.
Go to step 3.
3 Run the Cover Status test from EDC
mode.
Does the display change from Open to
Close when the cover is closed?
Go to step 2. Replace the
HVPS
(
page 8-101).
4 Reseat the Main Controller Board
connection to the HVPS CN10.
Does the error persist?
Replace the
Main Controller
Board
(
page 8-100).
Complete.