WorkCentre 3210/3220 Multifunction Printer Service Manual 3-33
Error Messages and Codes
Fuser Fan Locked
The Main fan has stopped rotating.
Applicable Error Message
â– Fuser Fan Locked
Initial Actions
â– Cycle printer power.
â– If the problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Main Controller Board, PL1.0.2
â– Main Fan, PL4.0.39
â– Map 5 - Main Controller Board
â– Main Controller Board
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Fan for damage or debris.
Is the Fan damaged or obstructed by
debris?
Clean or replace
the Fan
(
page 8-110).
Go to step 2.
2 Run the Fuser Fan test from EDC
mode.
Did the Fan rotate?
Go to step 6. Go to step 3.
3 Check the wiring harness connections
between the Main Controller Board
(CN2) and the Fan.
Are the connections secure?
Go to step 4. Reseat the
connections.
4 Check for +5V at CN2-3.
Is +5V present at CN2-3?
Go to step 5. Go to step 6.
5 Replace the Fan.
Does the error persist?
Replace the
Main Controller
Board
(
page 8-100).
Complete.
6 Check for +5V at CN16-14.
Is +5V present at CN16-14?
Replace the
Main Controller
Board
(
page 8-100).
Replace the
Power Supply
(
page 8-104).