Xerox WorkCentre 3220 Service Manual

5-18 WorkCentre 3210/3220 Multifunction Printer Service Manual
Print-Quality Troubleshooting
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There are faded or completely non-printed lines along the page in the process
direction. Possible causes include dust or debris blocking the path between
the Laser Unit and Print Cartridge, or a build up of debris on the OPC drum
cleaning blade.
Initial Actions
■ Clean the Laser Unit window.
■ Ensure there is no dust or debris on Print Cartridge or Fuser components.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Transfer Roller, PL1.0.11
■ Laser Unit, PL1.0.12
■ Print Cartridge, PL1.0.21
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Print Cartridge life usage.
Is the Print Cartridge empty?
Replace the
Print Cartridge
(
8-7).
Go to step 2.
2 Check the Laser Unit window.
Is there contamination on the Laser
Unit window?
Clean the Laser
Unit window.
Go to step 3.
3 Check the Print Cartridge for debris.
Is there any debris on the OPC drum?
Clean the drum. Go to step 4.
4 Check the OPC Drum on the Print
Cartridge for damage.
Is the OPC Drum damaged?
Replace the
Print Cartridge
(
8-7).
Go to step 5.
5 Check the Transfer Roller surface for
damage.
Is the Transfer Roller surface
damaged?
Replace the
Transfer Roller
(8-10).
Complete.
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Xerox WorkCentre 3220 Specifications

General

Print Technology	Laser
Print Resolution	Up to 600 x 600 dpi
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 4800 x 4800 dpi (enhanced)
Fax Transmission Speed	33.6 Kbps
Standard Paper Capacity	250 sheets
ADF Capacity	50 sheets
Monthly Duty Cycle	Up to 30, 000 pages
Functions	Print, Copy, Scan, Fax
Memory	64 MB
Duplex Printing	Manual
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Maximum Paper Size	8.5 x 14 in (Legal)