WorkCentre 3210/3220 Multifunction Printer Service Manual 4-13
General Troubleshooting
No Status LED Error Indication for Front Cover
The Status LED does not indicate an error when the Front Cover is opened.
Initial Actions
â– Cycle printer power.
â– If problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Main Controller Board, PL1.0.2
â– Power Supply, PL1.0.4
â– Front Cover, PL2.0.1
â– UI PWB, PL6.4.13
â– Map 5 - Main Controller Board
â– Power and Fuser
â– ADF and Scanner
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Front Cover actuator for damage.
Is the actuator damaged?
Replace the
Front Cover
(
page 8-58).
Go to step 2.
2 Check the wiring harness connectors
between the UI PWB and the Main
Controller Board.
Are the connectors securely connected?
Replace the
UI PBA
(
page 8-115).
Reseat the
connectors.
Go to step 2.
3 Check the Power Supply signal.
Is there +24 V across:
CN3-16, CN3-13, CN3-11, CN3-9, and CN3-
7 pins
Is there +5 V across:
CN3-5, CN3-3, and CN3-1 pins
Go to step 3. Replace the
Power Supply
(
page 8-104).
4 Reseat the Control panel connections on
the Main Control Board.
Does the error still occur?
Go to step 4. Complete.
5 Check the Main Controller Board signal.
Is there +24 V across:
CN10-1, CN10-4, CN10-6, CN10-8, and
CN10-10 pins
Is there +5 V across:
CN10-12, CN10-14, and CN10-16 pins
Complete. Replace the
Main
Controller
Board
(
page 8-100).
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