WorkCentre 3210/3220 Multifunction Printer Service Manual 3-27
Error Messages and Codes
Memory Full
Memory Full indicates insufficient room for Fax images in system memory.
Reduce the amount of data being scanned for the Fax or add memory to
accommodate larger Faxes.
Applicable Error
â– Memory Full
Initial Actions
â– Divide large faxes into smaller jobs, or add memory.
â– Cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Main Controller Board, PL1.0.2
â– Fax Board, PL1.0.24
â– DIMM Module
â– Map 5 - Main Controller Board
â– Fax Board and Optional Tray
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Cycle system power.
Does the error persist?
Go to step 2. Complete.
2 Remove any installed DIMM memory
and run the DRAM test from Tech
mode to test system memory.
Is DRAM OK?
Go to step 3. Replace the
Main Controller
Board
(
page 8-100).
3 Install the DIMM, if removed in step 2
and retest.
Does the DIMM test OK?
Send the Fax. If
the error
persists, go to
step 4.
Replace the
DIMM.
4 Check the ADF connection CN5 to the
Main Controller Board.
Is the connection secure?
Go to step 5. Connect the
harness.
5 Replace the Main Controller Board
(
page 8-100).
Does the error persist?
Replace the
Platen Assy
(
page 8-48).
Complete.
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