Xerox WorkCentre 3220 Service Manual

WorkCentre 3210/3220 Multifunction Printer Service Manual 3-35
Error Messages and Codes
Network Configuration Errors
Send Error
Failed to access, authenticate, or connect to the SMTP/SMB/FTP server.
Applicable Error Messages
■ Send Error (AUTH)
■ Send Error (DNS)
■ Send Error (POP3)
■ Send Error (SMTP)
■ Send Error Wrong Config
■ Connection Error
Initial Actions
■ Check network and data configuration settings.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Main Controller Board, PL1.0.2 ■ Map 5 - Main Controller Board
■ Laser Unit and I/O
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the network connection to the
printer using the ping command.
Does the printer respond?
Go to step 4. Go to step 2.
2 Check the LAN connections.
Is the connection secure?
Go to step 3. Reseat the LAN
connector.
3 Print a Network Configuration report.
Are the TCP/IP settings correct?
Go to step 4. Correct printer
settings.
4 Check server configuration.
Is the server configured to accept
incoming data?
Go to step 5. Correct server
settings.

Xerox WorkCentre 3220 Specifications

General

Print Technology	Laser
Print Resolution	Up to 600 x 600 dpi
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 4800 x 4800 dpi (enhanced)
Fax Transmission Speed	33.6 Kbps
Standard Paper Capacity	250 sheets
ADF Capacity	50 sheets
Monthly Duty Cycle	Up to 30, 000 pages
Functions	Print, Copy, Scan, Fax
Memory	64 MB
Duplex Printing	Manual
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Maximum Paper Size	8.5 x 14 in (Legal)