3-24 WorkCentre 3210/3220 Multifunction Printer Service Manual
Error Messages and Codes
Laser Unit Errors
An error was detected in the Laser Unit.
Applicable Error Messages
■ Polygon Motor Error
■ Hsync Error
Initial Actions
■ Cycle printer power.
■ If the problem persists, refer to the following procedure.
3 Run the Fuser Control test from EDC.
Does the Thermistor operate
correctly?
Go to step 4. Replace the
Thermistor
(
page 8-15).
4 Check the Halogen Lamp for damage
or overheating.
Is the Halogen Lamp damaged or
show signs of overheating?
Replace the
Halogen Lamp
(
page 8-27).
Replace the
Fuser
(
page 8-13).
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Main Controller Board, PL1.1.2
■ Laser Unit, PL1.1.12
■ Map 5 - Main Controller Board
■ Laser Unit and I/O
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the wiring harness connections
between the Laser Unit and the Main
Controller Board.
Are the connectors secure?
Go to step 2. Reconnect the
connectors.
2 Check the Laser Unit installation.
Reseat the Laser Unit.
Does the error still occur?
Replace the
Laser Unit
(
page 8-95).
Replace the
Main Controller
Board
(
page 8-100).
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No
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