Xerox WorkCentre 3220 Service Manual

5-28 WorkCentre 3210/3220 Multifunction Printer Service Manual
Print-Quality Troubleshooting
Blank Page (2)
The entire image area is blank. One or several blank pages are printed, or
when the printer is turned On, several blank pages are printed. Charge
voltage from the HVPS to the Print Cartridge is not available due to damaged
or dirty contacts, or the Pick Solenoid has failed.
Initial Actions
■ Check the connection between main Control Board, the HVPS, and Print
Cartridge.
■ Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Main Controller Board, PL1.0.2
■ Print Cartridge, PL1.0.21
■ Pick-Up Solenoid, PL4.0.37
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Clean the contacts on the Print
Cartridge and inside of the printer.
Does the error still occur?
Go to step 2. Complete.
2 Check the Pick-Up Solenoid operation.
Does the solenoid operate correctly?
Go to Step 3. Replace the
Pick-Up
Solenoid
(
8-39).
3 Reseat the Main Controller Board
connections (
8-62).
Does the error still occur?
Replace the
Main Controller
Board (
8-62).
Complete.
Multiple Blank Prints

Xerox WorkCentre 3220 Specifications

General

Print Technology	Laser
Print Resolution	Up to 600 x 600 dpi
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 4800 x 4800 dpi (enhanced)
Fax Transmission Speed	33.6 Kbps
Standard Paper Capacity	250 sheets
ADF Capacity	50 sheets
Monthly Duty Cycle	Up to 30, 000 pages
Functions	Print, Copy, Scan, Fax
Memory	64 MB
Duplex Printing	Manual
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Maximum Paper Size	8.5 x 14 in (Legal)