Xerox WorkCentre 3220 Service Manual

5-12 WorkCentre 3210/3220 Multifunction Printer Service Manual
Print-Quality Troubleshooting
Black Print
The entire image is black. Charge voltage from the HVPS to the Print
Cartridge is not available due to damaged or dirty contacts.
Initial Actions
■ Check the connection between the Main Controller Board and HVPS.
■ Check the connection between the HVPS and Print Cartridge.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Main Controller Board, PL1.0.2
■ HPVS, PL1.0.3
■ Laser Unit, PL1.0.12
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the connectors between the
Main Controller Board and HVPS.
Are the connectors secure?
Go to step 3. Reconnect the
connectors.
Go to step 2.
2 Does the error still occur? Go to step 3. Complete.
3 Reseat the HVPS (8-64).
Does the error still occur?
Replace the
HVPS (
8-64).
Go to step 4.
Complete.
4 Does the error still occur? Replace the
Laser Unit
(
8-57).
Go to step 5.
Complete.
5 Does the error still occur? Replace the
Main Controller
Board (
8-62).
Complete.
Black Print

Xerox WorkCentre 3220 Specifications

General

Print Technology	Laser
Print Resolution	Up to 600 x 600 dpi
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 4800 x 4800 dpi (enhanced)
Fax Transmission Speed	33.6 Kbps
Standard Paper Capacity	250 sheets
ADF Capacity	50 sheets
Monthly Duty Cycle	Up to 30, 000 pages
Functions	Print, Copy, Scan, Fax
Memory	64 MB
Duplex Printing	Manual
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Maximum Paper Size	8.5 x 14 in (Legal)